Exchanges and Returns

Exchanges and Returns Policy

Last Updated: November 20, 2023

1. Exchanges:

At Red Room Fantasies, we want you to be completely satisfied with your purchase. If for any reason you need to exchange an item, we offer a hassle-free exchange policy within 30 days from the date of purchase. To initiate an exchange, please follow these steps:

  • Contact our customer service team at [contact@redroomfantasies.com] to request an exchange.
  • Provide your order number, a description of the item you wish to exchange, and the reason for the exchange.
  • Our customer service team will guide you through the process, including providing a return shipping label (if applicable).

2. Returns:

We understand that circumstances may arise where you need to return a product. Our return policy is designed to be straightforward and customer-friendly. Here's what you need to know:

  • Returns are accepted within 30 days from the date of purchase.
  • To initiate a return, please contact our customer service team at [contact@redroomfantasies.com].
  • Clearly state your order number, the item you wish to return, and the reason for the return.
  • If your return is approved, our team will provide you with a return shipping label (if applicable).

3. Conditions for Exchanges and Returns:

To be eligible for an exchange or return, the following conditions must be met:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • The product must be returned within [number of days] days from the date of purchase.
  • Any promotional items or freebies received with the purchase must also be returned.

4. Refunds:

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

5. Shipping Costs:

Customers are responsible for shipping costs associated with returning items unless otherwise specified by Red Room Fantasies.

6. Contact Us:

If you have any questions or concerns about our Exchanges and Returns Policy, please contact our customer service team at [contact@redroomfantasies.com].

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Exchanges and Returns Policy. Red Room Fantasies reserves the right to update this policy at any time.

Thank you for choosing Red Room Fantasies! Your satisfaction is our priority.